[SERVICES]

One creative partner. 
Your entire brand world

White canvas tote bag with a black-and-white floral print and “RUBY JAMES” text hanging from a wooden chair
White canvas tote bag with a black-and-white floral print and “RUBY JAMES” text hanging from a wooden chair

[01]

Brand Strategy

Brand Strategy lays the foundation for who you are as a brand and makes every decision that follows infinitely more straightforward. We call it ‘The Art of Differentiation’ and our approach puts listening, research and refinement at the forefront, leaving you with a clarity and direction that can otherwise be difficult to achieve.

Includes:

  • Industry Research

  • Competitor Analysis

  • Audience Persona Development

  • Brand Positioning

  • Perceptual Mapping

  • Brand Tagline + Key Messaging

  • Brand Personality

  • Tone of Voice

  • Creative Direction

Work with us if you’re:

  • Struggling to put into words what actually makes you different from everyone else in your space

  • Repositioning for growth: a new market, a new audience, or a brand that’s outpaced the strategy it started with

[02]

Brand Identity

Brand Identity is the visual expression of your business and a natural extension of your brand strategy. It is the wordless shorthand connecting you and your values to your customer, and more often than not, informs their first impression.

Led by classically trained design expertise, we create robust, strategic brand design systems that sit comfortably within the cultural zeitgeist, but have the depth and longevity to exist beyond it.

Includes:

  • Creative Territory Exploration

  • Custom Logo + Logomark/s

  • Colour Palette

  • Typography Suite

  • Art + Design Direction

  • Brand Style Guide

Work with us if you’re:

  • Ready to bring a brand strategy to life visually, with a logo and identity system built to last

  • Finding your current visual identity no longer matches the business you’ve become

[03]

Brand Naming

A new business name is one of the biggest creative decisions a business can make: it must be memorable, distinctive, strategically sound, and able to carry the brand where it needs to go. Using carefully refined brand naming strategies, we work closely with our clients to develop brand names that align with their broader business goals.

Includes:

  • Collaborative Naming Workshop 

  • Research + Creative Exploration

  • Shortlist of Options

  • Business Name Availability Checks

  • Website URL and social media handle recommendations

Work with us if you’re:

  • Launching a new business or venture

  • Outgrowing a current name

  • Untangling a brand from its original label

[04]

Creative Direction

Creative Direction is the discipline of keeping a brand cohesive once it’s out in the world: across campaigns, shoots, messaging, content and collateral. It involves briefing and directing creative, reviewing work against brand standards, and making the small calls that decide whether the output actually looks and feels on brand. Our approach puts consistency, quality and intention at the forefront, so nothing goes out that dilutes the brand you’ve already invested in building.

Includes:

  • Campaign + Shoot Direction,

  • Creative Briefing for Photographers and Contractors

  • Content + Collateral Review

  • Brand Standards Oversight

  • Final Sign-Off Before Go Live

Work with us if you’re:

  • Running campaigns, shoots, or content across multiple contractors and need someone keeping it all on-brand

  • Wanting a second set of eyes before anything goes out into the world

[05]

Website Design

Your website is where brand strategy and identity come together as your digital shopfront. Brand-led Website Design involves mapping the right structure for your site, designing each page with intention, and building an experience that’s as easy to navigate as it is beautiful to look at.

Includes:

  • Sitemap + UX Planning

  • Custom Page Design (Desktop + Mobile)

  • Copy + Image Direction

  • Basic SEO, Development Handover + QA (if required)

  • 30 Day Launch Support

Work with us if you’re:

  • Launching without a website yet, or working from one that no longer reflects the brand

  • Wanting a custom build design for a specific platform: Squarespace, Webflow, Shopify, or WordPress

  • Specifically after a Squarespace site, but one that still feels beautiful, custom and considered, not off-the-shelf.